We select, install and maintain Alcatel-Lucent Enterprise IP phone systems, from offices with 5 users to organizations with thousands of extensions across multiple sites. ALE partner, with telephony experience since 1996.
A modern communications platform centralizes your organization's call flows: intelligent routing, hunt groups, IVR (Interactive Voice Response) services, unified voicemail and extension management. Built on your existing data network, extended IP-PBX solutions turn any device (PC, smartphone or remote home terminal) into an extension of the company number.
With decades of heritage in telecommunications engineering, Alcatel-Lucent Enterprise offers advanced platforms such as OXO Connect and OmniPCX Enterprise, which combine the robustness of traditional telephony with the cloud capabilities of the Rainbow collaboration ecosystem.
We make the final recommendation after discussing your call flows, but the table below gives you a first orientation.
| OXO Connect | OmniPCX Enterprise | Rainbow (cloud) | |
|---|---|---|---|
| Best for | SMBs, offices, shops, clinics | Mid-sized and large companies, public institutions, hospitals, hotels | Distributed teams, hybrid work |
| Users | 5 – 300 | Hundreds to tens of thousands, multi-site networks | Any number, per-user subscription |
| Where it runs | On-premises: compact appliance in your office | On-premises: physical or virtualized server, redundant cluster | In the ALE cloud, no on-site equipment |
| Payment model | Licenses or Purple on Demand subscription | Licenses or Purple on Demand subscription | Monthly per-user subscription |
| Connectivity | Analog, digital, IP, SIP | IP, SIP, DECT, IP-DECT, WLAN, digital, analog | Internet |
| High availability | Standard | Full redundancy, business continuity | Provided by the cloud |
| Contact center | Hunt groups, auto attendant | Omnichannel contact center with ALE Connect | Through CPaaS integrations |
OXO Connect, the successor of OmniPCX Office, is Alcatel-Lucent's phone system for small and mid-sized businesses, from 5 to 300 users. It is easy to install and manage, uses the same network for voice and data and can be extended at any time with Rainbow cloud services.
| Model | Mounting | Expansion | Notes |
|---|---|---|---|
| OXO Connect Evolution | Wall, desk or 19" rack (half 1U) | 100% IP | PoE powered, fanless |
| OXO Connect Compact | Wall | 1 modular slot | Fanless |
| OXO Connect Small | Stack, rack or wall, 1U | 2 modular slots | Analog, digital and IP interfaces |
| OXO Connect Medium | Stack, rack or wall, 2U | 5 modular slots | Analog, digital and IP interfaces |
| OXO Connect Large | Stack, rack or wall, 3U | 8 modular slots | Analog, digital and IP interfaces |
OmniPCX Enterprise (OXE) is Alcatel-Lucent's on-premises communication server for organizations that cannot afford downtime: multi-site companies, hospitals, public institutions, hotels and call centers. It runs on dedicated or virtualized servers in your own data center, so your communications stay under your control, and it can be connected gradually to cloud services in a hybrid model.
Alcatel-Lucent Enterprise offers several ways to get enterprise-grade communications: on-premises, as a subscription or fully in the cloud. We help you choose the one that fits your budget and IT policy.
The system runs on your own servers and the licenses are purchased (upfront investment, CAPEX).
The same Alcatel-Lucent solutions, paid monthly as a subscription instead of buying perpetual licenses (operating expense, OPEX).
Fully cloud-based communications (UCaaS): voice, video, messaging and contact center, hosted and maintained by Alcatel-Lucent.
Alcatel-Lucent's cloud collaboration app: messaging, audio and video calls and meetings. Use it on its own or together with your phone system.
For every type of user: reception, management, office, warehouse or remote work.
Premium phones for management and reception, with super wideband HD audio.
Robust desk phones, IP or hybrid digital/IP, ideal when migrating from older systems.
Cost-effective SIP phones with a 2.8" screen and wideband audio, for low-traffic positions.
IP Desktop Softphone and ALE SoftPhone turn a computer or mobile phone into your company extension.
Many companies and institutions still use Alcatel systems installed 10–20 years ago. They work, but spare parts are increasingly hard to find, and remote work or integration with modern applications is limited.
We migrate these systems to current platforms, OmniPCX Enterprise for OmniPCX 4400 / Enterprise systems and OXO Connect for OmniPCX Office, in planned stages, without stopping your business.
The price depends on the number of users, the type of phones, the number of sites, the carrier lines and the applications you need (auto attendant, recording, contact center, Rainbow). After a short conversation about your needs, we send you a detailed quote.
Yes. Your numbers stay with your carrier; the new system connects to the same analog, ISDN or SIP trunk lines.
Alcatel-Lucent systems support analog, digital and SIP trunk lines, so they can be connected to carriers offering these services. We check compatibility before deployment.
Yes. With the Rainbow app, employees get full mobility and can make and receive calls on the company number wherever they are (in the office, remote or on the road).
Usually not. We assess the existing system and propose a migration to OmniPCX Enterprise or OXO Connect, keeping phones, cabling and configuration wherever possible.
Yes. We offer maintenance contracts with remote and on-site interventions, software updates, configuration backup and configuration changes. Customers with a maintenance subscription get 24/7 support, with response times as set in their contract; for others, support is available Monday to Friday, 9:00 to 17:00, subject to availability.
Yes. With Purple on Demand, Alcatel-Lucent solutions (on-premises OmniPCX Enterprise, cloud Rainbow or a combination) are paid monthly as a subscription, with updates included. For fully cloud-based communications there is OpenTouch Enterprise Cloud.
IP phones need a stable network with PoE. See Alcatel-Lucent OmniSwitch switches.
Tell us how many users and sites you have and which system you use today. We will come back with a proposal.