Call centere

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Call center prin Alcatel-Lucent OXE

5,000 agenti declarati 5,000 agenti cu nr private 1,000 agenti CCA Soft phone 1,000 agenti CCO Outbound 1,000 CTI supervision Advanced Call Routing (Skill mapping) 30 Supervision CCS 30 conexiuni posibile la RTI Wallboard 8 Wall board Serial links 1 Work Force Management interface CC IVR Afla mai multe

Call center prin OmniGenesys

Scalable Solution - Unlimited number of Multi Media Blended Customer Interactions - Inbound Voice, Outbound Voice - Self-Service - Email - Web Chat Collaboration - CCTeamer Integration - Agent Desktop - Expert Contact - Gplus Adaptors - SDK Afla mai multe

Call center prin Alcatel-Lucent OXO

Alcatel-Lucent Call Center Office a fost conceput pentru companiile mici si ruleaza prin centrala ALCATEL OXO Afla mai multe