OmniGenesys Contact Center Solution

• Scalable Solution
- Unlimited number of Multi Media Blended
• Customer Interactions
- Inbound Voice, Outbound Voice
- Self-Service
- Email
- Web Chat
• Collaboration
- CCTeamer
• Integration
- Agent Desktop
- Expert Contact
- Gplus Adaptors
- SDK
• Insight
- Workforce Management
- Supervisor desktop
- Informart